fa444's Privacy Policy
A complete description by fa444 of how your personal information is collected, stored, and used, and of your rights.
1. Introduction and Purpose of This Policy
fa444 (referred to below as "we", "our", or "the platform") places the highest importance on the privacy of players in Bangladesh. This privacy policy describes what information we collect about you when you use the fa444 website (https://fa444.cam), why we collect it, how we use it, and with whom it may be shared.
By registering an account on our platform, logging in, or using any of our services, you agree to the terms of this privacy policy. This policy may be updated from time to time; if changes are made, we will notify you on the site.
fa444 uses SSL encryption and industry-standard security measures to protect your information. We never store your password or full payment card number.
2. What Information We Collect
Personally Identifiable Information
During account registration or verification, we may collect the following information:
- Full name (in Bengali or English)
- Email address
- Date of birth (for age verification)
- National ID card or passport details (for KYC verification where applicable)
- Residential address
Financial Information
We collect limited payment-related information to process deposits and withdrawals:
- bKash / Nagad / Rocket mobile number (for transaction reference)
- Bank account details (for bank transfers)
- Transaction history and amounts
Full card numbers or banking PINs are not stored in our systems.
Technical Information
When you visit fa444, we automatically collect certain technical information:
- IP address
- Browser type and version
- Operating system
- Device type (mobile / desktop)
- Session duration and page visit data
- Referral URL
Gaming Activity Information
To improve our service quality and ensure responsible gaming, we collect:
- Game play history
- Bet amounts and outcomes
- Bonus usage information
- Login and logout times
- Activity patterns on the platform
3. Cookies and Tracking Technologies
fa444 uses cookies and similar technologies to operate the website properly. Cookies are small text files stored in your browser. The types of cookies we use:
Essential Cookies
Required for login sessions and security. Disabling these will prevent the site from functioning properly.
Functional Cookies
Used to remember language, preferences, and other personalised settings.
Analytics Cookies
Used to monitor site performance and improve the user experience.
Security Cookies
Used for fraud detection, bot filtering, and account protection.
You can control most cookies through your browser settings, however disabling essential cookies may make some services unavailable.
4. How Your Information Is Used
fa444 uses your information for the following legitimate purposes:
- Account Management: Registration, login, identity verification, and account maintenance.
- Financial Transactions: Correctly completing deposit, withdrawal, and bonus processing.
- Customer Support: Providing assistance via 24/7 live chat and resolving complaints.
- Security: Preventing fraud, money laundering, and unauthorised access.
- Responsible Gaming: Identifying problematic gaming behaviour and providing necessary support.
- Service Improvement: Continuously improving the platform experience and service quality.
- Legal Obligations: Meeting applicable legal requirements.
- Communication: Informing you about important account or policy changes.
5. Information Sharing and Third Parties
fa444 does not sell your personal information. However, information may be shared with trusted third parties in the following limited circumstances:
Payment Processors
Only the financial information necessary to process bKash, Nagad, Rocket, and bank transfers is provided.
KYC Verifiers
Specific information may be shared with approved verification agencies for the purpose of identity verification and age confirmation.
Legal Authorities
In cases of a court order or legal obligation, we may be legally required to provide information to the relevant authorities.
All third parties operate under strict confidentiality agreements and may only use the information they receive for the agreed purpose.
6. Data Protection and Security Measures
To ensure the security of your information, fa444 maintains multiple layers of technical and administrative security measures:
All data exchanged between your browser and our servers is protected by industry-standard SSL encryption.
Stored data is kept in encrypted form. Passwords are never stored in plain text.
Only authorised staff have access to personal information, within the limits required for their role.
Systems are continuously monitored; when unusual activity is detected, prompt action is taken.
Important: Do not share your account password with anyone. No fa444 staff member will ever ask for your password.
7. Data Retention Period
fa444 retains your information for as long as necessary and then securely deletes or anonymises it. The retention period depends on the type of information and its purpose:
| Information Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal and audit requirements |
| Financial Transaction Records | At least 5 years | Compliance with financial regulations |
| KYC / Identity Documents | 5 years after account closure | KYC legal obligation |
| Gaming Activity Logs | 3 years | Responsible gaming monitoring |
| Support Conversations | 2 years | Service quality verification |
8. Your Rights
Every user registered on the fa444 platform enjoys the following rights:
You may request to know what information we hold about you.
You may request correction of inaccurate or incomplete information.
In certain circumstances you may request deletion of your information (where there is no legal obligation to retain it).
In certain cases you may ask us to restrict the processing of your information.
You may request your information in a structured, machine-readable format.
Where information is processed on the basis of consent, you may withdraw that consent at any time.
To exercise any of the above rights, please contact us by email at: [email protected]
9. Protection of Minors
fa444 strictly does not permit anyone under the age of 21 to open an account. We verify age at registration and apply additional verification procedures to accounts that appear suspicious.
If we learn that information has been collected from a minor, that account will be closed immediately and the relevant information will be deleted. If a parent or guardian suspects that their child is using fa444, please contact us at [email protected].
10. Changes to the Privacy Policy
fa444 reserves the right to update this privacy policy from time to time. When any significant change is made, we will:
- Publish a notice on the site's homepage
- We will change the "Last Updated" date at the top of the page
- You may be notified at your registered email address in case of significant changes
If you continue using the platform after changes are made, you will be considered to have agreed to the new policy. We recommend reviewing this page regularly.
11. Privacy Contact
If you have any questions, concerns, or complaints about this privacy policy, please contact us:
We are committed to responding to your request as quickly as possible. Identity verification may be required for privacy-related requests.
For more information, please also read our Terms & Conditions and Responsible Gaming pages.